Code of Conduct

Raiffeisen Zentralbank Österreich AG (RZB) is embedded in the Austrian Raiffeisen group of banks. The basic principles governing this group are derived from the ideas of F. W. Raiffeisen, who felt that all economic activities should be oriented on societal solidarity and self-help as well as sustainability.

Raiffeisen Zentralbank Österreich AG and the enterprises associated with it (RZB Group) are major economic players in Austria and in many countries in which they conduct business operations. We are committed to sustainable corporate management and to the social responsibility going along with it. Our role in the business world is characterised by practising responsibility towards our customers, employees, and shareholders as well as towards society as a whole.

The RZB Group Code of Conduct defines the basic values of our bank and constitutes the foundation of a corporate culture that is in conformity with the law and that is orientated on ethic principles. It ensures that our behaviour in business dealings and ethical matters will be in compliance with the highest standards, which are based on the following values:

• Customer focus
• Professionalism
• Quality
• Mutual respect
• Initiative
• Teamwork
• Integrity

This includes Good Corporate Governance.

Compliance with these values also serves to maintain and enhance the reputation of the entire RZB Group.